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The Effects of High Performance Work Systems on Operational Performance in Different Manufacturing Environments: Improving the “Fit” of HRM Practices in Mass Customization
Leffakis, Zachary M.

2009, Doctor of Manufacturing Management, University of Toledo, Manufacturing Management.
This dissertation presents a critical analysis and rigorous scientific investigation of Mass Customization Manufacturing (MCM) and High Performance Work Systems (HPWS). A resource-based theoretical framework is developed that logically and conceptually guides an in-depth empirical examination of their theoretical strategic integration. The content within this manuscript conceptually argues that distinct MCM approaches must be aligned with and functionally supported by explicit HPWS configurations that consist of different, but complementary sets of internally aligned Human Resource Management (HRM) practices. Notions of internally consistent sets of HRM practices in a conceptual model provide a basis for theoretically identifying different structures of HPWS configurations. The conceptual model suggests that different, holistic sets of internally consistent configurations of HRM practices support distinct types of MCM systems. A hierarchical multiple regression analysis will attempt to indicate that operational performance measures should significantly increase when a firm designs and implements a comprehensive HPWS structure to support an explicit MCM approach.
Dr. Dale Dwyer (Committee Chair)
Dr. Robert Yonker (Committee Member)
Dr. Udayan Nandkeolyar (Committee Member)
Dr. Nancy Waldeck (Committee Member)
312 p.

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Leffakis, Z. (2009). The Effects of High Performance Work Systems on Operational Performance in Different Manufacturing Environments: Improving the “Fit” of HRM Practices in Mass Customization. (Electronic Thesis or Dissertation). Retrieved from https://etd.ohiolink.edu/

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Leffakis, Zachary. "The Effects of High Performance Work Systems on Operational Performance in Different Manufacturing Environments: Improving the “Fit” of HRM Practices in Mass Customization." Electronic Thesis or Dissertation. University of Toledo, 2009. OhioLINK Electronic Theses and Dissertations Center. 22 May 2015.

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Leffakis, Zachary "The Effects of High Performance Work Systems on Operational Performance in Different Manufacturing Environments: Improving the “Fit” of HRM Practices in Mass Customization." Electronic Thesis or Dissertation. University of Toledo, 2009. https://etd.ohiolink.edu/

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