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Collaborative Spaces for Increased Traceability in Knowledge-Intensive Document-Based Processes
Horvath, Gregory Michael

2009, Master of Science, Ohio State University, Computer Science and Engineering.
Today’s spectrum of workflow to Computer Supported Cooperative Work (CSCW) tools provide a continuum of support ranging from process-driven to ad-hoc user interaction. Depending on the position within this continuum, tools provide process visibility and traceability at the expense of flexibility. In this thesis we present a document-centric collaborative process-management system called MySight. Additionally, we provide a framework for knowledge-intensive workflow enactment. Our framework is illustrated using critical and commonly occurring processes in industry called the Architecture Design Review (ADR). These processes review technological changes made to the installed Information Technology (IT) architectures in order to ensure architecture stability as well as to ensure the evolving requirements of the business are met. We illustrate how the MySight system and framework support the contingencies of knowledge-intensive and collaborative work in document-based processes’ while still maintaining the visibility and traceability needed to ensure processes control and improvement.
R Ramnath, PhD (Advisor)
Jay Ramanathan, PhD (Advisor)
Bruce Weide, PhD (Committee Chair)
101 p.

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Horvath, G. (2009). Collaborative Spaces for Increased Traceability in Knowledge-Intensive Document-Based Processes. (Electronic Thesis or Dissertation). Retrieved from https://etd.ohiolink.edu/

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Horvath, Gregory. "Collaborative Spaces for Increased Traceability in Knowledge-Intensive Document-Based Processes." Electronic Thesis or Dissertation. Ohio State University, 2009. OhioLINK Electronic Theses and Dissertations Center. 31 Aug 2015.

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Horvath, Gregory "Collaborative Spaces for Increased Traceability in Knowledge-Intensive Document-Based Processes." Electronic Thesis or Dissertation. Ohio State University, 2009. https://etd.ohiolink.edu/

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