Doctor of Philosophy, Case Western Reserve University, 1993, Social Welfare
As health care costs have increased, so too have the number of restrictions placed by insurers on reimbursement for mental health services. With the growth in vendorship for social workers, those in the mental health field are increasingly confronted with the challenge of how to provide appropriate services within the parameters of what will be reimbursed by the third party. These sometimes oppositional forces create a number of philosophical, clinical and moral predicaments. Such dilemmas are likely to be most acutely felt by social workers in private practice, for whom clinical decisions have direct personal fiscal ramifications. Decision making under the pressure of such competing values can be most easily understood using concepts and terminology derived from the field of ethics. In order to better understand these phenomena and their prevalence, an exploratory study was conducted using a sample of 540 social workers randomly selected from a clinical register. Subjects were sent a nine page, 53-item questionnaire which contained questions on demographic and practice characteristics, experiences with third party payors, the perceived impact of the third party, the actual effect on practice decisions and actions, and the amount of quandary experienced when deviating from legal, ethical, or clinical norms. Phone interviews expanding on the survey were conducted with a subset of respondents. As a result of the survey and interview findings, it appears that involvement with third parties varies, and the payor's effect on practice is related to the level and type of restrictions employed. Practice effects were found in the clientele selected for treatment, the diagnoses assigned, the length, frequency, and modality of treatment, and the collateral services rendered. Practitioners also evidenced ethical and personal dilemmas as a result of reconciling practice decisions with third party parameters. These findings hold significant implications for policy development, so (open full item for complete abstract)
Committee: Wallace Gingerich (Advisor)
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