Doctor of Philosophy, Case Western Reserve University, 2023, Organizational Behavior
“What is the process by which individuals transcend their lifeworld to create transformative change in their field?” This dissertation proposes a dynamic model outlining the phenomenological pathways that enabled nineteen individuals to transcend their lifeworld, step away from the status quo, and socially construct a new paradigm within their field. To isolate the phenomenon, I explore in detail the distinctions between excellence – doing what everyone else does, but doing it better, and extraordinary (my phenomenon of interest) – deviating from the norm and creating new paradigms which change the way we view the world or what we think is possible. In doing so, I contribute a new level of conceptual precision about excellence and the extraordinary to bring to Positive Organizational Scholarship, and research on positive deviance.
I applied a descriptive phenomenological lens to a grounded theory approach, with an additional iterative layer of thematic narrative analysis. My participants' stories revealed a dynamic model, beginning with a generative ground of outsider independence, alienation and/or a prospective mindset, usually passing through some kind of dissonance, whether intellectual, emotional or existential, which triggered them to enter discovery mode – openness to discovery, releasing assumptions, transformational learning, and seeing new possibilities, at which point they were compelled to find a new way. They got on with it, pathfinding, slogging it out, resisting naysayers, and attracted others, sharing the exploration, and co-creating to establish a new paradigm in their field. This model contributes to our understanding of the outer edge of radical innovation: paradigm creation.
The turn into the 21st century has seen an upsurge of scholarship of the positive and the good. The field of organizational scholarship is ripe for the next surge – In Search of Extraordinary. This dissertation aims to operationalize what a new Science of the Extraordin (open full item for complete abstract)
Committee: David Cooperrider (Committee Chair); Melvin Smith (Committee Member); John Paul Stephens (Committee Member); Youngjin Yoo (Committee Member)
Subjects: Organizational Behavior