Master of Arts, University of Toledo, 2024, Psychology - Experimental
Prior research suggests that communicating side effect information may benefit patients in some instances, whereas in other instances the information can hinder patient outcomes (Barnes et al., 2019; D. Berry et al., 2002; D. C. Berry et al., 2003). Currently, it is unclear what communication strategies are best for providing patients with side effect information. The present project proposes to use the Bad News Response Model (Sweeny & Shepperd, 2007) to better understand how to optimize responses to the delivery of side effect information. The model highlights five communication styles that healthcare providers can use when presenting unwanted news: providing information, reducing distress, encouraging hope, increasing satisfaction, and promoting adherence. It is suggested here that the strategies identified in this model may help explain why individuals often respond differently to side effect information. To provide an initial test of this possibility, the present thesis will compare (to a control condition) participant responses to side effect information presented in styles to (1) encourage hope, (2) reduce distress, and (3) provide information. Further, it is also suggested that the strategies identified in the model can be employed to improve patient response in health care. Finally, to date, tests of the Bad News Response model have been limited to samples from Western cultures. This is notable, as the research on patient-provider communication suggests culture shapes the benefits of these healthcare interactions. The current research will use an experimental scenario design, with participants obtained from two cultural contexts, to test how individuals from Western and Eastern cultures respond to different side effect information communication strategies indicated in the Bad News Response Model.
A pilot study (n =167) was conducted at the University of Toledo where participants watched an introduction video and then were randomly assigned to different vi (open full item for complete abstract)
Committee: Andrew Geers (Committee Chair); Jason Rose (Committee Member); Cin Cin Tan (Committee Member)
Subjects: Experimental Psychology; Psychology