Doctor of Philosophy, The Ohio State University, 2021, Psychology
Across ten studies, the current work demonstrated that when people hold deeply entrenched attitudes, they become more open to change after reading two- versus one-sided counter-attitudinal messages. In Studies 1, 2, 3A/B, and 4, using moral basis as the indicator of attitude strength, there was an interactive effect between the extent of moral attitude basis and message sidedness using moralized social and political topics. More specifically, in Study 1, the interactive effect of moral basis and message sidedness only occurred with a counter-attitudinal communication, not a pro-attitudinal one. In Study 2, the extent of the author's appreciation for the recipient's point of view was both manipulated and measured to demonstrate that perceived appreciation was a mediator of the abovementioned interaction effect. In Studies 3A/B and 4, the generalizability of the interactive effect was explored by demonstrating that the interaction result would happen not just for a controversial issue with balanced opposing views but also for topics that have a majority opinion. Additionally, downstream consequences of openness to opposing views were explored including attitudes and behavioral intentions. Then in Studies 5, 6, 7A/B, and 8, the interaction result of interest was extended to other attitude strength indicators besides moral basis (e.g., certainty) and to other persuasion contexts (i.e., consumer behavior). These studies suggested that the results of the first set of studies could be broadly construed as evidence for a more general interactive effect between attitude strength and message sidedness on openness. Specifically, in Study 5, when using a non-moralized topic, non-moral attitude strength indicators showed greater predictive power than moral basis when producing the interactive effect with message sidedness. Lastly, in Studies 6, 7A/B, and 8, the effect was further extended using loyalty to a consumer brand as the indicator of attitude strength and one- versus tw (open full item for complete abstract)
Committee: Richard Petty (Advisor); Duane Wegener (Committee Member); Russell Fazio (Committee Member); John Casterline (Committee Member)
Subjects: Marketing; Psychology