MFA, Kent State University, 2023, College of Communication and Information / School of Visual Communication Design
This thesis explores the relationship between design thinking methodologies and corporate social responsibility (CSR) initiatives. The work includes a case study of a national advertising campaign conducted by the author, a designer for Bellwether Enterprise (BWE), examining the transformative and adaptable nature of design thinking in shaping marketing projects. It emphasizes its influence on the perception and strategic direction of CSR efforts within the company.
The research comprises two main themes: the examination of design thinking methods and their impact, and the exploration of CSR in terms of internal employee engagement and external effects on client relationships and business growth. The paper highlights how CSR enhances brand development with design thinking as a guiding framework, focusing on audience understanding, value proposition definition, and the creation of a visually and verbally coherent brand identity.
The second section of the thesis centers on BWE's "Working Together" advertising campaign, celebrating a decade-long partnership with Enterprise Community Partners. The campaign involved in-person interviews with residents in affordable housing communities across the United States, emphasizing visual storytelling through documentary-style short films, portrait photography, written content, a microsite, and a 3D online exhibition. The paper evaluates the campaign's effectiveness, discussing outcomes, addressing challenges, and offering recommendations for future content creation using design thinking principles.
The project aimed to authentically depict the experiences of affordable housing residents, contributing to BWE's CSR initiatives. The author's application of design thinking principles facilitated creative and innovative engagement strategies, aligning the campaign with the needs of both the organization and its audience.
This thesis serves as a comprehensive exploration of the transformative potential of design thinking wh (open full item for complete abstract)
Committee: Jessica Barness MFA (Advisor); Ken Visocky-O'Grady MFA (Committee Member); Sanda Katila MFA (Committee Member)
Subjects: Communication; Design; Marketing