Master of Technical and Scientific Communication, Miami University, 2003, Technical and Scientific Communication

In January of 2000, I accepted a full-time position with Dell Inc. (formerly known as Dell Computer Corporation) located in Austin, Texas. This report describes the first 18-months of my tenure at Dell and focuses on a major project I completed during this time. I began this project in January 2001 and completed it in March 2001. The other chapters in this report provide a description of Dell Inc., an overview of my internship and my major and minor writing projects, an analysis of the problem-solving model, and some examples of the technical writing assignments that I developed at Dell.

Committee: Jean Lutz (Advisor) Subjects: Computer Science