Doctor of Business Administration, Cleveland State University, 2023, Monte Ahuja College of Business
Considered typical in the workplace, Organizational Politics (OP) is a well-known workplace stressor that causes harmful consequences. Researchers pay attention to how individuals respond to OP based on their perception of organizational politics (POPS). Drawing on the Transactional Theory of Stress and Coping, POPS triggers a primary appraisal that a work context is threatening and puts pressure on employees to engage or disengage in politicking to meet their goals resulting in emotional strain.
However, OP are not always perceived as a threat. Some individuals can perceive them as an opportunity. This dissertation investigates cultural orientation as the lens that affects how individuals perceive POPS and, in turn, how cultural orientation affects variations in the amount of emotional felt strain. Specifically, this research focuses on Vertical and Horizontal Individualism and Collectivism as dimensions of cultural orientation. As our workplace increases in global diversity, these differences become even more relevant (Mackay, 2004).
Drawing on Conservation of Resource Theory (COR), emotional strain caused by POPS often requires additional coping efforts which are taken away from resources that could otherwise be devoted to job performance. Perceiving high social support availability encourages confident self-mastery of problems and enhances their ability to cope with situational stress. However, in the political environment, support at work may be limited or competitive in nature. This research investigates how social support from outside the employee's work domain (e.g., friends, families, or significant others) can buffer the negative effect of job strain on employee attitudes (job satisfaction and turnover intention).
Data were collected from a Vietnamese education company. There were significant relationships between POPS, Job Strain, Job Satisfaction, and Turnover Intentions. Culture and Social Support were not significant moderators; however, thi (open full item for complete abstract)
Committee: Vickie Gallagher (Committee Chair); Liam Maher (Committee Member); Sorin Valcea (Committee Member); Ping Deng (Committee Member)
Subjects: Management