Doctor of Philosophy, University of Akron, 2008, Psychology-Industrial/Organizational
An experience sampling methodology (ESM) was utilized to demonstrate that emotional contagion is an important determinant of affect and attitude similarity within the supervisor-subordinate dyad. On a Friday afternoon, 41 manufacturing employees completed a series of trait-based measures (e.g., affect, job attitudes, emotional contagion susceptibility, emotional expressiveness, etc.), which served as control and moderator variables in the analyses. Beginning the following Monday, state-based measures were completed six times a day for two workweeks using personal digital assistants. Using Multilevel Random Coefficient Modeling, the current study demonstrates that all six state-based dependent variables (i.e., positive and negative affect (PA/NA), affective and cognitive job satisfaction, and affective and cognitive organizational commitment) exhibited significant within- and between-subjects variability. Second, state-based PA and NA predicted the state-based attitudes over and above trait-based versions of both affect and attitudes. There was also some indication that time-lagged state PA (i.e., collected during the previous measurement period) also significantly predicted the attitudes. More importantly, the current study offers evidence that emotional contagion continually operates, with moment-by-moment levels of supervisor affect and attitudes being passed down, which influence his or her subordinate's concomitant affect and attitude levels. Furthermore, a number of trait/dispositional characteristics of the subordinate, supervisor and dyad moderated the strength of this relationship.
Committee: Rosalie Hall PhD (Advisor); Paul Levy PhD (Committee Member); Aaron Schmidt PhD (Committee Member); James Diefendorff PhD (Committee Member); Steven Ash PhD (Committee Member)
Subjects: Behaviorial Sciences; Management; Organization Theory; Organizational Behavior; Psychology; Statistics