Doctor of Philosophy (PhD), Ohio University, 2021, Instructional Technology (Education)
As higher education institutions in the United States face challenging trends such as declining enrollments and competition among a growing number of online degree programs, there is a renewed focus on strategically investing in technology infrastructure, online program development, and alternative degree plans to attract new student markets and enhance revenue generation. To this end, understanding factors that influence faculty members' acceptance and adoption of technology are key to successful implementation and continued operationalization of these initiatives. Of the body of research involving technology acceptance and adoption in the past few decades, two constructs – perceived usefulness and perceived ease-of-use – have proven to be heavily influential of decisions involving technology uptake by users. However, a considerable number of these studies were conducted in voluntary settings – meaning, users have a choice to use a tool or not. Given that most institutions of higher education do not clearly fall under voluntary or mandatory settings by definition, results of these studies lack ecological validity. Recent research indicates that some users in predominantly mandatory settings view imposed technologies as a stressor that they must cope with. Therefore, coping may be a more appropriate lens to explore technology uptake among faculty members, where even when mandatoriness is not explicit, other factors such as pressure from peers, administrators, or students may compel faculty members to use certain enterprise-wide solutions.
Building on the work of coping theory and theories of planned behavior, the current study explores potential influencing factors on faculty members' perceived ratings of their institution's learning management system as a means to determine whether different dimensions of coping, along with external pressure such as subjective norm from students or administrators (representing implicit mandatoriness) influence their perceptions. (open full item for complete abstract)
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Committee: Greg Kessler (Advisor)
Subjects: Educational Psychology; Educational Software; Educational Technology; Educational Theory