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Full text release has been delayed at the author's request until December 18, 2025

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Mind over Management: LMX Relationships and Employee Reactions to COVID-19 Organizational Changes

Evans, Ben
http://orcid.org/0009-0000-4531-241X
http://rave.ohiolink.edu/etdc/view?acc_num=xupsy1702647935014821

Abstract Details

2023, Master of Science (M.S.), Xavier University, Psychology.
The current study sought to understand employee perceptions of organizational change and whether changes implemented due to the COVID-19 pandemic would be interpreted differently based on employee mindset and their relationship with their leader. Variables of interest were types of organizational change, growth mindset, leader-member exchange (LMX) relationships, and satisfaction with change. Contrary to the hypothesis, employee growth mindset did not significantly correlate with satisfaction with change. Additionally, although a significant interaction was found between LMX and growth mindset on satisfaction with change, the plotted interaction revealed the observed form of the moderation to be inconsistent with the study’s hypothesis. Instead of high LMX strengthening the relationship between growth mindset and satisfaction with change, growth mindset and satisfaction with change were more strongly related when LMX was low. The current study’s results extend the theoretical application of mindset theory into the change management domain and provide guidance to organizations related to growth mindset within their workforce and generating leader-member relationships. Limitations and potential areas for future research are discussed.
Morrie Mullins, Ph.D. (Committee Chair)
Leann Caudill, Ph.D. (Committee Member)
Eric Barrett, M.A. (Committee Member)
86 p.
Organizational Behavior; Psychology
LMX; Growth Mindset; Change Management; Mindset Theory; Organizational Change; COVID-19; Fixed Mindset; Satisfaction with Change; Organizational Justice; Type of Change

Recommended Citations

Citations

  • Evans, B. (2023). Mind over Management: LMX Relationships and Employee Reactions to COVID-19 Organizational Changes [Master's thesis, Xavier University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=xupsy1702647935014821

    APA Style (7th edition)

  • Evans, Ben. Mind over Management: LMX Relationships and Employee Reactions to COVID-19 Organizational Changes. 2023. Xavier University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=xupsy1702647935014821.

    MLA Style (8th edition)

  • Evans, Ben. "Mind over Management: LMX Relationships and Employee Reactions to COVID-19 Organizational Changes." Master's thesis, Xavier University, 2023. http://rave.ohiolink.edu/etdc/view?acc_num=xupsy1702647935014821

    Chicago Manual of Style (17th edition)

xupsy1702647935014821
© 2023, all rights reserved.
This open access ETD is published by Xavier University Psychology and OhioLINK.