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Effort for Payment in Organizations: Rewards, Labor Markets, and Interpersonal Citizenship Behaviors

Geiger, Thomas M
http://rave.ohiolink.edu/etdc/view?acc_num=xavier1395247264

Abstract Details

2012, Master of Arts (M.A.), Xavier University, Psychology.
Previous research has suggested that effort level - in the form of willingness to help - can be affected by the presence of a reward and type of reward being offered (Heyman & Ariely, 2004). Reward types generally fall into two primary categories: social exchanges, which are friendly and non-contractual, and economic exchanges, which are typically defined by monetary exchanges and are contractual in nature. Interpersonal citizenship behaviors (ICBs) are a proxy for effort in the current study, as they are defined by employees helping one another with work - or personal-related matters in the workplace (Williams & Anderson, 1991). The main purpose of the current study was to investigate the effect of type of reward (social vs. monetary vs. mixed vs. no reward) on willingness to engage in ICBs within in-group supervisor-supervisee relationships. Results showed that there was an overall significant effect of reward type on willingness to engage in ICBs. Post-hoc tests revealed that the monetary condition was significantly higher than the control condition. Furthermore, the control condition yielded the lowest ICB score, and the three reward conditions had very similar means, suggesting that the presence of any type of reward may have been slightly more influential in eliciting effort than the absence of a reward. Moreover, in contrast to previous research that suggested that mixed rewards are perceived as monetary and not social (Heyman & Ariely, 2004), results showed that participants viewed social and mixed rewards similarly, but viewed monetary and mixed rewards significantly differently. Overall, the findings suggest that exchange marketplaces seem to be more complex when they occur in the workplace.
Dalia L. Diab, Ph.D. (Committee Chair)
Mark S. Nagy, Ph.D. (Committee Member)
Morell E. Mullins, Ph.D. (Committee Member)
76 p.
Occupational Psychology
social exchange; merit pay; employee motivation

Recommended Citations

Citations

  • Geiger, T. M. (2012). Effort for Payment in Organizations: Rewards, Labor Markets, and Interpersonal Citizenship Behaviors [Master's thesis, Xavier University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=xavier1395247264

    APA Style (7th edition)

  • Geiger, Thomas. Effort for Payment in Organizations: Rewards, Labor Markets, and Interpersonal Citizenship Behaviors. 2012. Xavier University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=xavier1395247264.

    MLA Style (8th edition)

  • Geiger, Thomas. "Effort for Payment in Organizations: Rewards, Labor Markets, and Interpersonal Citizenship Behaviors." Master's thesis, Xavier University, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=xavier1395247264

    Chicago Manual of Style (17th edition)

xavier1395247264
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© 2012, all rights reserved.
This open access ETD is published by Xavier University Psychology and OhioLINK.