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I Saw Something, Do I Say Something? The Role of the Organization, Supervisor, and Coworkers in Encouraging Workers to Peer Report Others’ Counterproductive Work Behavior

Dagosta, Joseph William
http://rave.ohiolink.edu/etdc/view?acc_num=wright1495107814943573

Abstract Details

2017, Master of Science (MS), Wright State University, Human Factors and Industrial/Organizational Psychology MS.
Counterproductive work behaviors (CWBs) harm organizations and their members (Bennett & Robinson, 2000; Niehoff & Paul, 2000). CWBs, however, often go unnoticed by management. Peer reporting, which refers to employees notifying organizational authorities of their peers’ CWBs, can help the organization detect CWBs. Employees, however, are generally hesitant to peer report (Bowling & Lyons, 2015; Treviño & Victor, 1992). The purpose of the current study was to investigate the mechanisms by which the organization, supervisor, and the workgroup might each facilitate employees’ peer reporting of CWBs. Drawing from situational strength theory, I argue that the organizational peer reporting policies, supervisors’ encouragement to peer report, and workgroup norms regarding peer reporting each create a “strong” peer reporting situation in which employees are more likely to peer report. Furthermore, I argue that commitment to the organization, supervisor, and workgroup moderates the respective relationships of organizational policies, supervisors’ encouragement, and workgroup norms with employees’ peer reporting of CWBs. Using a sample of workers from Amazon’s Mechanical Turk (MTurk; N = 450), I found that organizational commitment moderates the relationship between organizational peer reporting policies and peer reporting of CWBs targeted at the organization. My findings have important practical and theoretical implications for the peer reporting literature.
Nathan Bowling, Ph.D. (Advisor)
Gary Burns, Ph.D. (Committee Member)
David Lahuis, Ph.D. (Committee Member)
114 p.
Psychology
peer reporting; counterproductive work behavior; workplace deviance; organizational commitment; situational strength theory

Recommended Citations

Citations

  • Dagosta, J. W. (2017). I Saw Something, Do I Say Something? The Role of the Organization, Supervisor, and Coworkers in Encouraging Workers to Peer Report Others’ Counterproductive Work Behavior [Master's thesis, Wright State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=wright1495107814943573

    APA Style (7th edition)

  • Dagosta, Joseph. I Saw Something, Do I Say Something? The Role of the Organization, Supervisor, and Coworkers in Encouraging Workers to Peer Report Others’ Counterproductive Work Behavior. 2017. Wright State University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=wright1495107814943573.

    MLA Style (8th edition)

  • Dagosta, Joseph. "I Saw Something, Do I Say Something? The Role of the Organization, Supervisor, and Coworkers in Encouraging Workers to Peer Report Others’ Counterproductive Work Behavior." Master's thesis, Wright State University, 2017. http://rave.ohiolink.edu/etdc/view?acc_num=wright1495107814943573

    Chicago Manual of Style (17th edition)

wright1495107814943573
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© 2017, all rights reserved.
This open access ETD is published by Wright State University and OhioLINK.