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Hindrance of Social Media Usage in the Workplace: Exploring the Effects on Employee Performance

Paghadal, Vatsal Keshavbhai

Abstract Details

2023, Doctor of Philosophy, University of Toledo, Manufacturing and Technology Management.
This research study aims to explore the factors responsible for social media addiction and examine its impact on work productivity among full-time employees. Grounded in the theoretical frameworks of Uses and Gratification Theory and Social Cognitive Theory, the study employed a survey instrument to collect data from a sample of 476 full-time employees. The collected data were subjected to analysis using the partial least squares structural equation modeling (PLS-SEM) approach through the SmartPLS 4.0 software package. The research model developed for this study incorporated various constructs and variables related to social media addiction. The analysis focused on investigating the relationships between these constructs and examining their effects on work productivity. The study specifically considered the antecedents to social media addiction, which encompassed enjoyment, social needs, information needs, network size, and object of addiction, based on existing research (Bulgurcu et al., 2010). The findings of this study revealed significant contributions of social needs and information needs as antecedents to social media usage among full-time employees. These findings suggest that employees turn to social media platforms to fulfill their social and informational needs within the workplace. However, contrary to expectations, enjoyment, network size, and object of addiction were not found to be significant factors influencing social media usage in the context of work productivity. Moreover, the study identified several determinants of social media addiction, including mindfulness, task distraction, technostress, health, and work productivity. These factors were found to be influential in shaping individuals’ susceptibility to social media addiction within the work environment. The practical implications of this study highlight the importance of recognizing and addressing social media addiction in the workplace to enhance work productivity. Organizations can utilize the findings to implement strategies that help employees manage their social media usage effectively and minimize its negative impact on work performance.
Benjamin George (Committee Co-Chair)
Steven Wallace (Committee Co-Chair)
Jennifer Stevens (Committee Member)
Ahmad Javaid (Committee Member)

Recommended Citations

Citations

  • Paghadal, V. K. (2023). Hindrance of Social Media Usage in the Workplace: Exploring the Effects on Employee Performance [Doctoral dissertation, University of Toledo]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=toledo1690408041034513

    APA Style (7th edition)

  • Paghadal, Vatsal. Hindrance of Social Media Usage in the Workplace: Exploring the Effects on Employee Performance. 2023. University of Toledo, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=toledo1690408041034513.

    MLA Style (8th edition)

  • Paghadal, Vatsal. "Hindrance of Social Media Usage in the Workplace: Exploring the Effects on Employee Performance." Doctoral dissertation, University of Toledo, 2023. http://rave.ohiolink.edu/etdc/view?acc_num=toledo1690408041034513

    Chicago Manual of Style (17th edition)