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Increasing Awareness, Understanding, and Support for Healthcare Second Victims through the Creation and Distribution of an Infographic for Leaders and Executives

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2023, DNP, Otterbein University, Nursing.
Second victim syndrome describes the constellation of symptoms suffered by healthcare clinicians because of the stresses of caregiving, experiencing adverse patient outcomes, and the increasing pressures of the care environment. The occurrence of second victim syndrome (SVS) in nurses is well supported in literature, along with resultant effects on patient safety, organizational culture, and the organization's financial outcomes. The interconnectedness of nurses with patients is undeniable, and relational impacts can be both profound and enduring. Burnout and stress, manifested by mental, psychological, and physical effects, are possible and may affect the ability of the nurse to provide effective nursing care to patients. The state of nursing in the facility ultimately determines whether the obligation to provide quality, safe patient care to the community is met by the organization. High rates of turnover and vacant positions, often necessitating the use of unknown travel nurses, can also compromise patient care, potentially increasing patient complications and worsening outcomes. The many implications of these factors on healthcare organizations cannot be understated, not the least of which are financial. Executives and other leaders must recognize the wellness of the staff and the state of facility culture when considering goals, initiatives, and the organization's overall sustainability. This project addresses the barriers to nursing support through the development of an educational infographic targeted for organizational executives, highlighting second victim syndrome and its potential consequences on nurses, patients, and the facility at large. The infographic directs leaders to examine current facility culture closely, suggesting why and how to ensure a supportive care culture.
Joy Shoemaker, DNP, RN, APRN.CNP, FNP-C, CNE (Advisor)
John Chovan, PhD, DNP, RN, CNP, PMHNP-BC (Committee Member)
Chai Sribanditmongkol, PhD, RN, IBCLC, CNS (Committee Member)
30 p.

Recommended Citations

Citations

  • Reed, T. A. (2023). Increasing Awareness, Understanding, and Support for Healthcare Second Victims through the Creation and Distribution of an Infographic for Leaders and Executives [Doctoral dissertation, Otterbein University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=otbn1682334863274659

    APA Style (7th edition)

  • Reed, Theresa. Increasing Awareness, Understanding, and Support for Healthcare Second Victims through the Creation and Distribution of an Infographic for Leaders and Executives. 2023. Otterbein University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=otbn1682334863274659.

    MLA Style (8th edition)

  • Reed, Theresa. "Increasing Awareness, Understanding, and Support for Healthcare Second Victims through the Creation and Distribution of an Infographic for Leaders and Executives." Doctoral dissertation, Otterbein University, 2023. http://rave.ohiolink.edu/etdc/view?acc_num=otbn1682334863274659

    Chicago Manual of Style (17th edition)