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Mao_MAThesis_2017.pdf (474.43 KB)

ETD Abstract Container

Abstract Header

To Voice or Not to Voice: How Anonymity and Visibility Affordances Influence Employees' Safety and Efficacy Perceptions

Mao, Chang
http://rave.ohiolink.edu/etdc/view?acc_num=osu1492600637076618

Abstract Details

2017, Master of Arts, Ohio State University, Communication.
Employees can provide invaluable input to organizations when they can freely express their opinions at work. Employees, however, may not believe that it is safe or efficacious to voice out their concerns at work due to various reasons. How features of communication channels affect employees' safety and efficacy perceptions is largely ignored in existing voice models. Therefore this study seeks to understand how the anonymity and visibility affordances of a communication channel influence employees' safety and efficacy perceptions, and thus their intention to engage in prohibitive voice at work. A 2 (anonymity level) x 2 (visibility level) between-subjects experiment was conducted to test the relationships. The results indicate that the more anonymous and less visible participants perceive a voicing channel to be, the safer and the more efficacious they evaluate the channel. Theoretical and practical implications, limitations, and future research directions are discussed.
David DeAndrea (Advisor)
Joseph Bayer (Committee Member)
48 p.
Communication; Organizational Behavior
voice models; employee safety perception; employee efficacy perception; anonymity and visibility affordances influence employee perception

Recommended Citations

Citations

  • Mao, C. (2017). To Voice or Not to Voice: How Anonymity and Visibility Affordances Influence Employees' Safety and Efficacy Perceptions [Master's thesis, Ohio State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=osu1492600637076618

    APA Style (7th edition)

  • Mao, Chang. To Voice or Not to Voice: How Anonymity and Visibility Affordances Influence Employees' Safety and Efficacy Perceptions. 2017. Ohio State University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=osu1492600637076618.

    MLA Style (8th edition)

  • Mao, Chang. "To Voice or Not to Voice: How Anonymity and Visibility Affordances Influence Employees' Safety and Efficacy Perceptions." Master's thesis, Ohio State University, 2017. http://rave.ohiolink.edu/etdc/view?acc_num=osu1492600637076618

    Chicago Manual of Style (17th edition)

osu1492600637076618
492
© 2017, all rights reserved.
This open access ETD is published by The Ohio State University and OhioLINK.