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Hardiness and Perceived Work Stress as Predictors of Professional Quality of Life Among Emergency Services and Assessment Clinicians

Yost, David M.,
http://orcid.org/0000-0003-0237-405X
http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1466085691

Abstract Details

2016, Doctor of Philosophy (PhD), Ohio University, Counselor Education (Education).
Research shows that stress in the workplace can contribute to negative physical and mental health outcomes among workers in a variety of settings, while the personality disposition of Hardiness can serve as a protective factor against those outcomes. Existing literature on human services professionals shows that Perceived Work Stress and Hardiness can predict Professional Quality of Life, which includes the positive outcome of Compassion Satisfaction and the negative outcomes of Burnout and Secondary Traumatic Stress (Stamm, 2010). The purpose of the current study was to determine whether Perceived Work Stress and the Hardiness components of Control, Commitment, and Challenge predict Compassion Satisfaction, Burnout, and Secondary Traumatic Stress among Emergency Services and Assessment (ES) clinicians in the Commonwealth of Virginia. ES clinicians conduct prescreening assessments for involuntary psychiatric hospitalizations and are exposed to unique work stressors. A secondary aim of the current study was to determine if there are interactions among the variables that better explain the relationships. Findings indicated that Perceived Work Stress and Hardiness are significant predictors of Professional Quality of Life for ES clinicians, but not all components of Hardiness made significant contributions to each regression model. The Hardiness component of Commitment did not significantly predict Secondary Traumatic Stress. The Hardiness component of Challenge did not significantly predict any of the outcome variables. Perceived Work Stress, Control, and Commitment accounted for 58.3% of the variance in Compassion Satisfaction. Perceived Work Stress, Control, and Commitment accounted for 65.2% of the variance in Burnout. Perceived Work Stress and Control accounted for 31.2% of the variance in Secondary Traumatic Stress. No interaction effects were detected among the predictor variables that better explained the relationships in the regression models for each of the three outcome variables. The findings of this study suggest that assessment of stress management ability and hardiness could inform hiring practices for ES clinicians and that training and supervision could benefit from incorporating stress management and modeling features of Hardiness. Future research should employ qualitative measures to identify other variables contributing to Professional Quality of Life in this population and utilize longitudinal designs to assess directionality of relationships and their changes over time.
Christine Bhat (Committee Chair)
Yegan Pillay (Committee Member)
Tom Davis (Committee Member)
Dianne Gut (Committee Member)
151 p.
Counseling Education; Counseling Psychology; Occupational Psychology
crisis intervention; emergency mental health; compassion satisfaction; burnout; work stress; professional quality of life

Recommended Citations

Citations

  • Yost, , D. M. (2016). Hardiness and Perceived Work Stress as Predictors of Professional Quality of Life Among Emergency Services and Assessment Clinicians [Doctoral dissertation, Ohio University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1466085691

    APA Style (7th edition)

  • Yost, , David. Hardiness and Perceived Work Stress as Predictors of Professional Quality of Life Among Emergency Services and Assessment Clinicians. 2016. Ohio University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1466085691.

    MLA Style (8th edition)

  • Yost, , David. "Hardiness and Perceived Work Stress as Predictors of Professional Quality of Life Among Emergency Services and Assessment Clinicians." Doctoral dissertation, Ohio University, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1466085691

    Chicago Manual of Style (17th edition)

ohiou1466085691
877
© 2016, all rights reserved.
This open access ETD is published by Ohio University and OhioLINK.