Skip to Main Content
 

Global Search Box

 
 
 
 

Files

File List


ohiou1306946250.pdf (556.44 KB)

ETD Abstract Container

Abstract Header

Street-Level Bureaucrats Defining, Responding to, and Negotiating Trouble: CIT Officers’ and Mental Health Professionals’ Experiences in Defining and Responding to Crisis Situations with the Mentally Ill

Lockmer, Eric J.
http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1306946250

Abstract Details

2011, Master of Arts (MA), Ohio University, Sociology (Arts and Sciences).
Drawing on data collected through a qualitative approach, this study explores the interactional processes involved in informing definitions of mental illness and mental distress between CIT officers and mental health professionals. CIT officers build empathy towards individuals in mental distress while mental health professionals assign individual responsibility for criminal acts. Subsequently, particular responsive strategies are imposed to mitigate the crisis. Lastly, attention is then turned to how these public service professionals negotiate definitions of severity and mental illness in attempt to impose a one-sided mitigating response to the crisis. Consistent with other previous research surrounding public service professionals and social problems, this study reveals the contextual, interactional and structural processes involved in how CIT officers and mental health professionals define, respond to, and negotiate mental illness.
Ursula A. Castellano, PhD (Committee Chair)
Leon Anderson, PhD (Committee Member)
John Gilliom, PhD (Committee Member)
83 p.
Criminology; Mental Health; Public Administration; Sociology
mental illness; street-level bureaucrats; micropolitics; crisis intervention team; therapeutic jurisprudence

Recommended Citations

Citations

  • Lockmer, E. J. (2011). Street-Level Bureaucrats Defining, Responding to, and Negotiating Trouble: CIT Officers’ and Mental Health Professionals’ Experiences in Defining and Responding to Crisis Situations with the Mentally Ill [Master's thesis, Ohio University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1306946250

    APA Style (7th edition)

  • Lockmer, Eric. Street-Level Bureaucrats Defining, Responding to, and Negotiating Trouble: CIT Officers’ and Mental Health Professionals’ Experiences in Defining and Responding to Crisis Situations with the Mentally Ill. 2011. Ohio University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1306946250.

    MLA Style (8th edition)

  • Lockmer, Eric. "Street-Level Bureaucrats Defining, Responding to, and Negotiating Trouble: CIT Officers’ and Mental Health Professionals’ Experiences in Defining and Responding to Crisis Situations with the Mentally Ill." Master's thesis, Ohio University, 2011. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1306946250

    Chicago Manual of Style (17th edition)

ohiou1306946250
826
© 2011, all rights reserved.
This open access ETD is published by Ohio University and OhioLINK.