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Observed Communication between Staff and Residents with Communication Impairments in Nursing Homes

Brinkman, Emily Khristya
http://orcid.org/0000-0003-1161-1088
http://rave.ohiolink.edu/etdc/view?acc_num=miami1556183700791742

Abstract Details

2019, Master of Arts, Miami University, Speech Pathology and Audiology.
For residents with communication impairments (RWCI), access to person-centered, effective communication is an integral component of quality of life (QOL) within the nursing home (NH) setting. However, limited research has been conducted regarding the status of NH staff-RWCI interactions. Through the current study, we observed NH-staff interactions with nine RWCIs during a typical day to determine the quality, quantity, and method of communication utilized by staff. We also observed barriers to effective communication within the NH setting. While nurse assistants (NA) interacted most frequently with RWCIs, a variety of NH staff types also interacted with RWCIs throughout the day. All NH staff spent minimal time interacting with RWCIs, focused on daily care topics, and mainly utilized speech even though all RWCIs displayed cognitive-linguistic deficits. Lack of staff awareness of specific RWCI abilities/limitations and the presence of hearing loss in RWCIs were barriers to effective interactions. The responsibility to interact with RWCI using a person-centered, effective communication does not fall upon one staff type, rather all NH staff can engage with RWCIs effectively. The utility of providing staff education regarding a multiple methods communication approach is discussed as a means to encourage person-centered, effective NH staff-RWCI interactions thereby improving RWCIs QOL.
Kelly Knollman-Porter, Ph.D (Advisor)
Donna Scarborough, Ph.D (Committee Member)
Jane Straker, Ph.D (Committee Member)
50 p.
Gerontology; Speech Therapy
Communication Impairments; Nursing homes; Skilled Nursing Facilities; Speech language pathology

Recommended Citations

Citations

  • Brinkman, E. K. (2019). Observed Communication between Staff and Residents with Communication Impairments in Nursing Homes [Master's thesis, Miami University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=miami1556183700791742

    APA Style (7th edition)

  • Brinkman, Emily. Observed Communication between Staff and Residents with Communication Impairments in Nursing Homes. 2019. Miami University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=miami1556183700791742.

    MLA Style (8th edition)

  • Brinkman, Emily. "Observed Communication between Staff and Residents with Communication Impairments in Nursing Homes." Master's thesis, Miami University, 2019. http://rave.ohiolink.edu/etdc/view?acc_num=miami1556183700791742

    Chicago Manual of Style (17th edition)

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© 2019, all rights reserved.
This open access ETD is published by Miami University and OhioLINK.