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RESTORE: Improving Resilience and Reducing Burnout in Critical Care Nursing Staff

Ogilby, Rachel Carter
http://orcid.org/0000-0003-3813-7128
http://rave.ohiolink.edu/etdc/view?acc_num=kent1646800761632044

Abstract Details

, DNP, Kent State University, College of Nursing.
Burnout remains a significant problem in nursing staff around the world. Current research posits that critical care units have some of the highest rates of burnout with an urgent need for resiliency training to decrease burnout. Resilience training is a crucial intervention for critical care staff to promote well-being and reduce burnout symptoms. The purpose of this project was to determine if a four-hour resilience class that focused on emotional intelligence, self-care, resiliency, and art therapy decreased burnout symptoms in critical care nursing staff. The study was quasi-experimental with a pretest-post-test design and included a nonequivalent control group. Participants were recruited from critical care units at a large Level I Trauma hospital in Northeast Ohio. Inclusion criteria included part or full time English-speaking critical care staff. The Maslach Burnout Inventory (Cronbach’s coefficient alpha: 0.90 for Emotional Exhaustion, 0.79 for Depersonalization, and 0.1 for Person Accomplishment) was offered at the beginning of the training (n= 90) and again ¬¬six weeks after training (n= 24). Demographics collected included job position, age, gender, years in current position, years in critical care, plans to leave the organization or healthcare in the next five years, and highest education level. A paired t test was used to evaluate if participants’ burnout symptoms decreased after resilience training. There was not sufficient power to detect a significant difference in the research questions apart from one question; an unexpected outcome was the increase in depersonalization symptoms from the pre intervention to post intervention group. This may be explained by the study taking place during COVID and staffing challenges. Other findings showed that critical care nursing staff at this organization have worse burnout symptoms than those of the general population of workers in human services professions. Nursing staff who plan to leave the organization in the next five years showed emotional exhaustion mean scores that were significantly higher than those who do not plan to leave. Participants who were ages 25-34 showed a significantly higher mean score of depersonalization when compared to those who were ages 45-54 and 55 and older. Additionally, participants who were ages 35-44 showed a significantly lower mean personal accomplishment score when compared to those who were ages 55 and older. Literature shows that a reduction in burnout symptoms may improve job satisfaction, decrease staff turnover, increase patient satisfaction, and improve patient outcomes. Training may be replicated for staff throughout other care areas.
Dana Hansen (Advisor)
Amy Petrinec (Committee Chair)
Kimberly Cleveland (Committee Chair)
117 p.
Education; Health; Health Care; Nursing
burnout, resilience, nursing, resilience training, critical care, nurse turnover, nursing staff, nurse curriculum, compassion fatigue, emotional intelligence, emotional exhaustion, depersonalization, personal accomplishment, art therapy, resiliency program, cardiac nurs*

Recommended Citations

Citations

  • Ogilby, R. C. (2022). RESTORE: Improving Resilience and Reducing Burnout in Critical Care Nursing Staff [Doctoral dissertation, Kent State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=kent1646800761632044

    APA Style (7th edition)

  • Ogilby, Rachel. RESTORE: Improving Resilience and Reducing Burnout in Critical Care Nursing Staff. 2022. Kent State University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=kent1646800761632044.

    MLA Style (8th edition)

  • Ogilby, Rachel. "RESTORE: Improving Resilience and Reducing Burnout in Critical Care Nursing Staff." Doctoral dissertation, Kent State University, 2022. http://rave.ohiolink.edu/etdc/view?acc_num=kent1646800761632044

    Chicago Manual of Style (17th edition)

kent1646800761632044
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This open access ETD is published by Kent State University and OhioLINK.