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A Comparison of Strategies for Retention and Re-engagement for Medication Assisted Treatment Patients

Abstract Details

2024, Doctor of Healthcare Administration (D.H.A.), Franklin University, Health Programs.
The problem associated with Medication Assisted Treatment (MAT) programs is the high rate of broken appointments for patients enrolled in and receiving treatment. Broken appointments have continued to be an issue in MAT programs which can impact the overall effectiveness of programs. Improving a patient’s treatment appointment compliance in treatment (MAT) programs has been an ongoing investigation phenomenon. Introducing interventions with pre-appointment reminders has been the focus of many researchers, however investigating the impact of a re-engagement intervention for those patients that have already missed an appointment has not been completed. This research study presented an alternative approach to addressing the issue of treatment compliance through post-broken-appointment re-engagement efforts. More specifically, this investigation compared the impact of an already established retention strategy to a new re-engagement strategy across two groups of patients in terms of impact on overall treatment compliance and satisfaction with communication specific to scheduling. The purpose of this quantitative study was to determine whether a new re-engagement strategy (vs. the old retention strategy) influenced the rate of compliance for attended appointments for 114 patients receiving the same MAT appointment frequency, relative to a standard retention strategy. Furthermore, the current study examined the relationship between patient satisfaction and communication specific to scheduling/arranging appointments.
Crissie Jameson (Committee Chair)
Jesse Florang (Committee Member)
David Meckstroth (Committee Member)
98 p.

Recommended Citations

Citations

  • Nemeth, N. (2024). A Comparison of Strategies for Retention and Re-engagement for Medication Assisted Treatment Patients [Doctoral dissertation, Franklin University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=frank173384437929186

    APA Style (7th edition)

  • Nemeth, Nikki. A Comparison of Strategies for Retention and Re-engagement for Medication Assisted Treatment Patients . 2024. Franklin University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=frank173384437929186.

    MLA Style (8th edition)

  • Nemeth, Nikki. "A Comparison of Strategies for Retention and Re-engagement for Medication Assisted Treatment Patients ." Doctoral dissertation, Franklin University, 2024. http://rave.ohiolink.edu/etdc/view?acc_num=frank173384437929186

    Chicago Manual of Style (17th edition)