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Final Dissertation Taylor Rosecrans.pdf (1.42 MB)

ETD Abstract Container

Abstract Header

Empowering Voice: A Case Study on the Impacts of Employee Resource Groups on Individual Employees' Voice Behaviors

Rosecrans, Taylor
http://rave.ohiolink.edu/etdc/view?acc_num=frank1713273357570721

Abstract Details

2024, Doctor of Business Administration (D.B.A.), Franklin University, Business Administration.
This research study explores how employee resource groups (ERGs) impact individual employee voice behaviors. The study is grounded in the spiral of silence theoretical framework (Codington-Lacerte, 2020; Noelle-Neumann, 1974), with the concepts of psychological safety, social identity, social exchange, and self-efficacy explored as mediating factors. The study consists of a qualitative, single case study at an organization that recently established ERGs. Seventeen employees were interviewed, representing eleven of the organization’s twelve ERGs. Results from the study support the application of the spiral of silence theoretical framework at the individual employee level. Thematic analysis was used to identify themes in the data, which demonstrate that ERGs impact individual voice behaviors through building relationships, creating cultural change, and empowering individuals.
Michelle Geiman (Committee Chair)
Susan Campbell (Committee Member)
David McCurry (Committee Member)
170 p.
Business Administration; Business Education; Communication; Labor Relations; Management; Minority and Ethnic Groups; Organization Theory; Organizational Behavior
Employee Voice; Voice Behaviors; Employee Resource Groups; Affinity Groups; Spiral of Silence; Psychological Safety; Self-Efficacy; Social Exchange; Social Identity; Cultural Change; Organizational Culture; Relationships; Individual Empowerment; Diversity Equity and Inclusion;

Recommended Citations

Citations

  • Rosecrans, T. (2024). Empowering Voice: A Case Study on the Impacts of Employee Resource Groups on Individual Employees' Voice Behaviors [Doctoral dissertation, Franklin University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=frank1713273357570721

    APA Style (7th edition)

  • Rosecrans, Taylor. Empowering Voice: A Case Study on the Impacts of Employee Resource Groups on Individual Employees' Voice Behaviors. 2024. Franklin University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=frank1713273357570721.

    MLA Style (8th edition)

  • Rosecrans, Taylor. "Empowering Voice: A Case Study on the Impacts of Employee Resource Groups on Individual Employees' Voice Behaviors." Doctoral dissertation, Franklin University, 2024. http://rave.ohiolink.edu/etdc/view?acc_num=frank1713273357570721

    Chicago Manual of Style (17th edition)

frank1713273357570721
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© 2024, all rights reserved.
This open access ETD is published by Franklin University and OhioLINK.