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An Ed-Tech Organizational Transition from a Reactive to a Proactive Change Model in Client Success

Abstract Details

2022, Doctor of Education , University of Dayton, Educational Leadership.
The pivotal role Ed-Tech facilitates as an industry is increasing in education. As education evolves, the emergence of Ed-Tech in the classroom, data collection, curriculum, assessment, and student information continues to drive new initiatives, projects, and solutions in the school. The cross-sectional relationship between education and organizational culture during the COVID pandemic identified emerging themes of the increasing reliance on education and the emphasis society and education place on technology. This study analyzes and developed an action plan to address the disconnect between educational stakeholders and client organizational engagement. This qualitative study focuses on the role of the organizational culture of Ed-Tech organizations in improving practices of engagement, user experience, and internal client success practices.
Corinne Brion (Committee Chair)
Darren Akerman (Committee Member)
Elizabeth Essex (Committee Member)
112 p.

Recommended Citations

Citations

  • Malone, S. P. (2022). An Ed-Tech Organizational Transition from a Reactive to a Proactive Change Model in Client Success [Doctoral dissertation, University of Dayton]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=dayton1669713289763995

    APA Style (7th edition)

  • Malone, Sean. An Ed-Tech Organizational Transition from a Reactive to a Proactive Change Model in Client Success . 2022. University of Dayton, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=dayton1669713289763995.

    MLA Style (8th edition)

  • Malone, Sean. "An Ed-Tech Organizational Transition from a Reactive to a Proactive Change Model in Client Success ." Doctoral dissertation, University of Dayton, 2022. http://rave.ohiolink.edu/etdc/view?acc_num=dayton1669713289763995

    Chicago Manual of Style (17th edition)