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The Impact of Business Unit (BU)-Information Technology (IT)-Relationships on Business Transformations: A Mixed Methods Study

Mallgrave, Justin
http://rave.ohiolink.edu/etdc/view?acc_num=casedm1681318887572229

Abstract Details

2023, Doctor of Management, Case Western Reserve University, Weatherhead School of Management.
We examine business transformation projects and ask why their success rate continues to be low. Past research suggests that business transformation is enabled by the level of alignment between the business unit-information technology (BU-IT) department and related novel orchestration of capabilities. We conduct a mixed-methods study to understand the role and impact of BU-IT alignment in affecting the success of business transformation projects. The complexity of the problem and the lack of improvement in business transformation (BT) success rates suggest that a mixed-methods approach is appropriate to study this problem. We focus on identifying to what extent organizational unit and project-level activities converge and to what extent project managers can flexibly respond to external events. Additionally, we look at the impact of centralized IT decision making and the importance of unit-level organizational change management activities in affecting BT project success.
Kalle Lyytinen, Ph.D. (Advisor)
James Gaskin, Ph.D. (Advisor)
Philip Cola, Ph.D. (Advisor)
115 p.
Information Technology
business transformation; mixed methods research; BU-IT alignment; organizational change management; emergent leadership; transformation governance

Recommended Citations

Citations

  • Mallgrave, J. (2023). The Impact of Business Unit (BU)-Information Technology (IT)-Relationships on Business Transformations: A Mixed Methods Study [Doctoral dissertation, Case Western Reserve University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=casedm1681318887572229

    APA Style (7th edition)

  • Mallgrave, Justin. The Impact of Business Unit (BU)-Information Technology (IT)-Relationships on Business Transformations: A Mixed Methods Study . 2023. Case Western Reserve University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=casedm1681318887572229.

    MLA Style (8th edition)

  • Mallgrave, Justin. "The Impact of Business Unit (BU)-Information Technology (IT)-Relationships on Business Transformations: A Mixed Methods Study ." Doctoral dissertation, Case Western Reserve University, 2023. http://rave.ohiolink.edu/etdc/view?acc_num=casedm1681318887572229

    Chicago Manual of Style (17th edition)

casedm1681318887572229
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© 2023, all rights reserved.
This open access ETD is published by Case Western Reserve University Doctor of Management and OhioLINK.