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The Role of Disruptions and Disruptor Identity in Generative Conflict: Setting the Conditions for Conflict Reflexivity in Teams During the Covid-19 Pandemic

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2022, Doctor of Philosophy, Case Western Reserve University, Organizational Behavior.
The generative nature of conflict has largely been undertheorized. While conflicts in organizational life are ubiquitous, extant organizational research largely characterizes conflict as a negative disruption to team productivity. My research addresses three essential problems regarding the conceptualization of conflict. They are (1) a predominant focus on conflict episodes and not conflict processes in organizational research; (2) inadequate treatment of ‘the body’s’ role (via affective and physiological experience) in the development of conflict construals (i.e., perceptions of conflict experiences, including conflict attributions); and (3) inadequate attention to the microfoundations of conflict in groups, specifically subjective experiences of conflict. Using a multimethod approach, I engage in a 21-month enactive ethnography (which employs gestural analysis of ethnographic interview video) in a central office divisional leadership team of a school district during the COVID-19 pandemic and use a complementary vignette experiment to conceptualize and investigate the nature of generative conflict processes. Three broad findings are compelling: the role of disruptions and disruptors in generative conflict processes, how shared authenticity and ritual practices create the conditions for conflict reflexivity (i.e., the turn toward generative conflict experiences), and ‘the body’s’ role in conflict generativity in racialized contexts.
Ronald Fry (Committee Chair)
John Paul Stephen (Committee Member)
David Cooperrider (Committee Member)
Fey Parrill (Committee Member)
Ashleigh Shelby Rosette (Committee Member)

Recommended Citations

Citations

  • Archibold, E. E. (2022). The Role of Disruptions and Disruptor Identity in Generative Conflict: Setting the Conditions for Conflict Reflexivity in Teams During the Covid-19 Pandemic [Doctoral dissertation, Case Western Reserve University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=case1656671288078293

    APA Style (7th edition)

  • Archibold, Estelle. The Role of Disruptions and Disruptor Identity in Generative Conflict: Setting the Conditions for Conflict Reflexivity in Teams During the Covid-19 Pandemic. 2022. Case Western Reserve University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=case1656671288078293.

    MLA Style (8th edition)

  • Archibold, Estelle. "The Role of Disruptions and Disruptor Identity in Generative Conflict: Setting the Conditions for Conflict Reflexivity in Teams During the Covid-19 Pandemic." Doctoral dissertation, Case Western Reserve University, 2022. http://rave.ohiolink.edu/etdc/view?acc_num=case1656671288078293

    Chicago Manual of Style (17th edition)