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How to Navigate in a Generationally Diverse Workforce: A Multi-Case Study on Leaders Who Manage a Multigenerational Team

Kramb, Michael
http://orcid.org/0000-0003-4603-7856
http://rave.ohiolink.edu/etdc/view?acc_num=ashland1612517688539311

Abstract Details

2020, Doctor of Education, Ashland University, College of Education.
This dissertation explores the leadership strategies that, according to those interviewed, are most successful for engaging with a multigenerational workforce. Current research shows the multifaceted dynamics of multiple generations on a single team; each generation places value on different behaviors and attitudes in the workplace which impacts engagement (Bano, Vyas, & Gupta, 2015; Barbuto, Fritz, Matkin, & Marx, 2007; Becton, Walker, & Jones-Farmer, 2014; Pitt-Catsouphes & Matz-Costa, 2008; Twenge & Campbell, 2008). Due to these differences, various generational cohorts require specific leadership styles to support full engagement, requiring leaders to understand how to manage a multigenerational workforce in a way that engages each individual and increase engagement (Becton et al., 2014; Pitt-Catsouphes & Matz-Costa, 2009). This dissertation utilized Strauss-Howe Generational Cohort theory, Kahn’s engagement theory, and Mannheim’s Generation theory for the framework for the study (Howe & Strauss, 1991; Kahn, 1990; Mannheim, 1952). The qualitative study provides an understanding of the difference between various generational cohorts and how successful leaders effectively increase engagement and outlines which leadership strategies are most successful when engaging with a multigenerational workforce.
James Olive, Ph.D. (Committee Chair)
Donna Breault , Ph.D. (Committee Member)
Mary McDermott, Ed.D. (Committee Member)
98 p.
Labor Relations; Management; Organizational Behavior
generational diversity; employee engagement; workforce engagement; leadership; multigenerational workforce; multigenerational engagement

Recommended Citations

Citations

  • Kramb, M. (2020). How to Navigate in a Generationally Diverse Workforce: A Multi-Case Study on Leaders Who Manage a Multigenerational Team [Doctoral dissertation, Ashland University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=ashland1612517688539311

    APA Style (7th edition)

  • Kramb, Michael. How to Navigate in a Generationally Diverse Workforce: A Multi-Case Study on Leaders Who Manage a Multigenerational Team. 2020. Ashland University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=ashland1612517688539311.

    MLA Style (8th edition)

  • Kramb, Michael. "How to Navigate in a Generationally Diverse Workforce: A Multi-Case Study on Leaders Who Manage a Multigenerational Team." Doctoral dissertation, Ashland University, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=ashland1612517688539311

    Chicago Manual of Style (17th edition)

ashland1612517688539311
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This open access ETD is published by Ashland University and OhioLINK.